Refund policy

Last updated: August 4, 2026

At Salt & Sarcasm, each item is made specifically for you when your order is placed. Because our products are custom-made, we do not accept returns or exchanges for reasons such as incorrect sizing, changes of mind, or buyer’s remorse.

Please review all product descriptions, measurements, colors, and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

We want you to love your purchase. If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact us within 14 days of delivery.

Please include the following information:

Your order number
A description of the issue
Clear photographs of the item and packaging

Once we review the information, we will determine whether a replacement or refund is appropriate.

Cancellations

Orders may be canceled within 15 minutes of purchase. After production has begun, we cannot guarantee that an order can be canceled or modified.

Exchanges

Because all products are custom-made, we do not offer exchanges. If you are unsure about sizing, please review the sizing chart before placing your order.

Refund Processing

Approved refunds will be issued to the original method of payment. Processing times may vary depending on your financial institution.

Shipping Issues

We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or incorrect shipping information provided during checkout.

If an item is lost during transit, please contact us so that we can help investigate the issue.